SEGEN Bot
WhatsApp bot with artificial intelligence that sells around the clock
SEGEN Bot answers for you on the official WhatsApp Business API: it understands what people write, answers prices and hours, collects the customer's details and tells you when the person writing is a real buyer. We connect your number the same day.
Does this happen to you?
- Customers write at night and by morning they have already bought somewhere else.
- You answer the same questions dozens of times a day.
- You can't tell which messages are buyers and which are just curious.
What SEGEN Bot does
- Natural language. It understands messages written the way people actually talk, not just buttons, numbered menus or exact keywords.
- Answers around the clock. Prices, hours, location, services and the questions you get most, at any time of day or night.
- Built around your business. We load your menu, your product catalog or your services, so it answers with your information.
- Your language. It replies in the language the customer writes in.
- Lead capture. It collects the customer's details and hands them to you in order, so you don't have to ask one by one.
- Real-buyer alerts. When the person writing looks like a real buyer, you get an alert on your phone and step in at the right moment. Idle chatter and spam don't reach you.
- PDF documents. It can send PDF files inside the chat, such as a shipment guide. Connected to the Quote Generator, it can send your PDF quotes too.
- Human takeover. You can jump into any conversation yourself. The bot steps aside and doesn't interrupt.
- Safeguards for your number. It honors customers who ask to stop receiving messages, doesn't keep writing to someone who isn't answering, and alerts you if Meta reports a drop in your number's quality.
- Official WhatsApp Business API. It runs on Meta's own platform, not on a program that imitates your phone.
- Authorized Meta provider. SEGEN is a Meta Business Solution Provider with advanced access. We connect your number the same day, without intermediaries charging on top.
- Keep your number. In most cases you can keep using your current number and the WhatsApp Business app on your phone while the bot works alongside it, without losing your contacts or chat history.
A freight company uses the bot to handle about 60 tracking queries a day, with the PDF for each shipment included.
The math
$800 a month
go to another business if you lose 5 orders of $40 a week because you answered too late. (Example.)
How it starts
- You see a demo with a business like yours.
- We connect your number to the official API, the same day, and load your menu, catalog, services, prices and hours.
- You go live and we stay close during the first days, with direct support on WhatsApp.
How you get it
Custom to your business
Buy it and the program is yours, pay in installments or rent it by the month. We prepare the quote with all three options.
Frequently asked questions
Who pays for the WhatsApp messages?
You pay Meta directly, according to its rates. We don't charge per message.
How long does it take to be up and running?
We connect your number to the official API the same day.
Is there a monthly fee?
You choose how to pay: buy it and the program is yours, pay in installments, or rent it monthly. We prepare the quote with all three options.
Can I keep my current WhatsApp number?
In most cases yes. We review your number first and tell you honestly if it can run alongside the bot or if a new number is needed.
Can I still answer customers myself?
Yes. Whenever you write in a conversation, the bot steps aside.
Is this allowed by WhatsApp?
Yes. It uses Meta's official WhatsApp Business API, through an authorized provider.
We show you SEGEN Bot with the data of your business.
Write to us on WhatsApp and we do the demo.
