Salon and barbershop software that books, charges and follows up on its own
Salon management software and POS for small businesses. SEGEN Salon brings together a per-stylist calendar, an AI WhatsApp bot that books and confirms appointments, each client's color formula card, commissions, checkout and inventory for both retail and backbar. Built for hair salons, barbershops, beauty salons, nail studios and spas across Latin America and the US.
Onboarding in order of reservation. No public price: purchase, financing or monthly rental.
Six leaks, closed by one system
A salon or spa owner no longer needs a cash register and a paper appointment book. You need chairs that stay full, clients who show up and supplies that don't vanish.
Bookings and no-shows
Today: the phone rings while you're with a client, nobody answers, and the no-show leaves a chair empty.
With SEGEN Salon: the WhatsApp bot shows real availability, books, reminds 24 hours and 2 hours before, and offers cancelled slots to the waitlist.
Disappearing supplies
Today: retail shampoo and backbar color come off the same shelf and nobody knows how much was used.
With SEGEN Salon: two inventories. Retail on one side; backbar by grams and milliliters, deducted per service, with low-stock alerts.
Commissions by hand
Today: every payday turns into a debate about who earned what and whose tips were whose.
With SEGEN Salon: one rate per service, another per product sold, and tips split by cash or card. Payroll in one click.
The formula left with the stylist
Today: if Laura is out, nobody knows the shade, developer and timing used three months ago.
With SEGEN Salon: a client card with the exact formula, allergies and before-and-after photos. Any stylist can repeat the result.
Clients who don't come back
Today: the nail client remembers on her own, or books with a competitor.
With SEGEN Salon: automatic rebooking messages by service cycle, birthday greetings and offers for slow days like Tuesday mornings.
A till that doesn't balance
Today: session packages live on paper and closing the till depends on good faith.
With SEGEN Salon: packages that deduct each session and a blind close: the front desk counts the cash before seeing what the system expects.
How much do empty chairs cost you?
Adjust the values to your salon. It's an estimate to size the problem, not a promise of results.
Everything a professional salon uses, on one screen
Per-stylist, per-location calendar
Service durations, blocks, breaks and a day view. The bot only offers slots that actually exist.
A bot that books, moves and cancels
Answers prices, hours and directions 24/7 on your own WhatsApp number through Meta's official API, and hands over to a person when needed.
No-show protection and waitlist
Reminders 24 hours and 2 hours ahead, one-word confirmation and an automatic offer to the next person when someone cancels.
Color formula card
Color formula, allergies, notes and before-and-after photos for every visit.
Retail vs. backbar
Each service has its own supply recipe in grams or milliliters, deducted automatically. Stock ledger, purchasing and alerts.
Commissions and tips
Mixed schemes per service and per product, tips by payment method and daily, weekly or biweekly payouts.
Touch POS and blind close
Services and products with photos, a stylist on every line, parked tickets, cash and card, and a blind end-of-day close.
Packages, points and rebooking
Session packages that deduct themselves, points per visit, birthdays and a message when it's time to come back.
Many locations, one dashboard
Sales, chair occupancy, stylist ranking, top services and receivables, from your phone.
The formula stays with the salon, not in one person's memory
Every visit stores the brand, shade, developer, ratio and processing time, plus photos. The next appointment comes out the same whoever does it, and the bot knows which service to offer when the client writes.
- Service
- Root touch-up + toner
- Formula
- 7.1 · 40 g + 7.0 · 20 g
- Developer
- 20 vol · 1:1.5 · 90 ml
- Processing
- 35 min
- Next
- 5–6 weeks
Sensitive scalp: apply protector before color.
Every service has a cycle. The system speaks up when it's time
The most common services come preloaded with typical cycles. You adjust timing and prices.
| Service | Returns every | Sample automatic message |
|---|---|---|
| Men's haircut | 3–4 weeks | "John, it's been 3 weeks since your cut. Hold Thursday for you?" |
| Beard trim | 2 weeks | "Want a beard touch-up this weekend?" |
| Root touch-up (color) | 5–6 weeks | "Ana, your touch-up with Laura is due this week." |
| Gel nails | 3 weeks | "It's been 21 days since your nails. Friday?" |
| Brows and lashes | 4 weeks | "Your brow shape is ready for maintenance." |
| Keratin or straightening | 3–4 months | "Your keratin is 3 months old. Shall we book?" |
| Facial or massage | 4 weeks | "You have 4 sessions left in your package. Book the next one?" |
Built for beauty businesses with 1 to 10 locations
Three ways, depending on your cash flow
Purchase
One-time license with setup and team training.
Financing
The same license in installments, so the system pays for itself with recovered bookings.
Monthly rental
No upfront cost, with support and updates included while active.
Salon software comparison: 7 questions to ask
Use them to compare any salon software for small business, ours included.
| Question | Why it matters | SEGEN Salon |
|---|---|---|
| Does it book on WhatsApp on your own number? | That's where clients message you | Yes, through Meta's official API |
| Does it remind and refill cancellations? | Every no-show is an empty chair | 24 h and 2 h ahead, with a waitlist |
| Does it split retail from backbar? | That's where color goes missing | Yes, by grams and milliliters |
| Does it pay commissions and tips for you? | No more payday arguments | Yes, per service and per product |
| Does it keep color formulas and photos? | Any stylist can repeat the result | Yes, on the client card |
| Does it run several locations in one database? | The owner sees everything from a phone | Yes |
| Can you own it instead of renting forever? | Subscriptions go up every year | Purchase, financing or rental |
What salon owners ask us
What is SEGEN Salon?
It's software for hair salons, barbershops, beauty salons, nail studios and spas that combines a per-stylist calendar, an AI WhatsApp bot that books and confirms appointments, a color formula card, commissions, POS checkout and retail and backbar inventory. It's built by SEGEN Technologie, with offices in Bogotá and Miami.
How does it book appointments on WhatsApp?
The client messages your WhatsApp number. The bot checks each stylist's real calendar, offers open slots, books, sends reminders 24 hours and 2 hours before, and offers cancelled slots to the waitlist. It uses Meta's official WhatsApp Business API.
Is it for barbershops and spas too?
Yes. It comes with preloaded services for hair, barbering, nails, brows and lashes, waxing, facials and massage, and lets you sell session packages.
How are stylist commissions calculated?
You set one rate per service and another per product sold. Tips are recorded by payment method and stylist. The system builds the payout for the period in one click.
Does it track color and backbar supplies?
Yes. Each service has a supply recipe in grams or milliliters that is deducted from backbar stock when the appointment closes, separate from retail products. You get an alert when a supply hits its minimum.
Does it work with multiple locations?
Yes. All locations share one database, with calendar, clients and stock per location and an owner dashboard that compares them.
Do I need to install anything?
It runs in the browser on a computer, tablet or phone. For touch checkout you can add a touchscreen, a receipt printer and a cash drawer.
What is the best salon software for a small business?
One that books on WhatsApp on your own number, sends reminders, separates retail from backbar supplies, pays commissions and keeps every client's color formula. SEGEN Salon combines those features in one web system for salons, barbershops and spas.
Is there a free version?
You can see a free 15-minute demo on WhatsApp with sample data before deciding. The license is available as a purchase, financing or monthly rental.
How much does it cost and when is it available?
Pricing depends on locations and stylists, as a purchase, financing or monthly rental. We're launching now: the first salons get founding-client terms and onboarding goes in order of reservation.
Fill your empty chairs before next season
Message us and in 15 minutes we'll show you how the bot books, what the color card looks like and how the commission payout comes out.
Book a demo on WhatsApp
