Short answer: most lost quotes aren’t lost on price, they’re lost on speed. A customer who asks for a price on WhatsApp messages three or four businesses and goes with the first one that answers with something concrete. A quote bot replies right away, at any hour, asks for the details it needs and leaves the quote ready so your team only has to close.
If you sell materials, technical services, construction work or anything that gets quoted, you know the scene: “how much?” messages arrive at 9 p.m., on Sunday or while you’re on a job site. You answer the next day and the customer already bought somewhere else.
Where the sale gets lost
- Delay. Whoever answers first with a price or a range wins the conversation.
- Half questions. “How much?” can’t be quoted without sizes, quantities or location. Going back and forth for details cools the customer down.
- Quotes nobody follows up. The price goes out and nobody writes again. That sale dies on its own.
- Everything depends on one person. If the person who quotes is busy or on vacation, nothing gets quoted.
What a quote bot does
- Replies instantly on your WhatsApp number with your real business information.
- Asks what’s needed to quote: product or service, quantities, sizes, city.
- Gives a price, a range or a quote, depending on what you choose to show.
- Alerts your team when a customer is ready to close, with the full conversation.
- Hands off to a person when the customer asks or the case is special.
Real cases. At QR Construcciones and Oilfilm, the WhatsApp bot we set up already answers quote requests: the customer gets an answer right away and the sales team gets the conversation with the details to close.
How to tell if it fits you
It fits if you get more than a few price requests a week, if many arrive after hours or if you pay for ads that lead to WhatsApp. If every quote is a one-off project that needs a site visit, the bot still helps by screening and collecting the details before the visit.
What we offer at SEGEN
From our office in Miami and our team in Colombia, we set up the WhatsApp AI bot on your own number, on Meta’s official API, and connect it to the quote generator so quotes go out in your format, in English or Spanish. Ask for a demo and we’ll show you one working.
Frequently asked questions
Can the bot give exact prices?
Yes, if your prices are fixed or follow clear rules (by quantity, size or area). If every case is different, the bot collects the details and gives a range, and your team sends the final price.
What if the customer wants to talk to a person?
The bot hands the conversation to your team with everything the customer already said, so they don't have to repeat it.
Does it work with my current WhatsApp number?
Yes. It runs on your business number through Meta's official WhatsApp Business API.
Does it work for contractors and hardware stores?
Yes. Almost everything gets quoted in those businesses, and answering first makes the difference. QR Construcciones is one of our cases.
